Navigating mCommons

When you sign in to mCommons, you see the Home dashboard, which provides a snapshot of recent activities:

dashboard

For more information on the Home dashboard, see Reviewing recent activity.

From anywhere in mCommons, you can access the following:

Title bar

The title bar is always available at the top of the page.

The following items are available on the title bar:

  • Menu Menu, which expands the main menu.

  • Name of the active company.

    Note: If you have access to more than one company in your account, you can switch among them. For more information, see Changing the active company.

  • The active short code.

  • mCommons logo, which opens the Home dashboard from anywhere in mCommons.

  • Search Global search, enter a name or keyword to search across all areas such as opt-in paths, campaigns, groups, and more.

  • Help Help to access help center and tutorial videos.

  • Alerts icon to view any notifications or important messages.

  • Agent View icon to access a dropdown with options such as Dashboard, Unanswered, Question, Crisis, and Flagged messages.

  • Profile picture Your profile picture.

When necessary, a scroll bar is available on the right.

Main menu

The main menu is always available in the left pane.

  1. To expand the main menu, select Menu Menu in the left corner of the title bar.

    Main menu

  2. Select an option on the main menu, and then select an option from the submenu:

      Main menu Submenu Action
    Home Home Dashboard Return to the Home dashboard from anywhere in the mCommons platform.
        Profiles Open the Profiles table, which contains information for each user.
        Groups Open the Groups table, which contains sets of user profiles for targeted messaging and reports.
        Tags Open the Tags table, which contains descriptive labels used to organize campaigns.
        Reports Open the Recent Data Exports table, which contains reports with exported data, messaging statistics, and billing data.
        File Drop Open the Secure Files table, where you can securely import and export data from mCommons.
        Data Sync Open the CRM Data Sync page, with instructions about integrating data from your company accounts in CRM platforms into your mCommons data set.
        Custom Fields Open the Custom Fields table, which contains profile fields that capture additional user information for more targeted audiences
    Text Messaging Text Messaging Campaigns Open the Campaigns dashboard, where you can build and manage opt-in and broadcast messages.
        Opt-In Paths Open the Opt-in Paths table, which lists the status and key details for opt-in messages used in your campaigns.
        Broadcasts Open the Broadcasts table, which lists the status and key details for broadcast messages used in your campaigns.
        Keywords Open the Keywords table, which contains the keywords used in your company's campaigns.
        Inbox Open the Inbox dashboard, where you can respond to messages received from users.
        Outbox Open the Outbox dashboard, which lists responses sent from mCommons to users.
        Attachments Open the Attachments table, where you can upload image and media files for use in MMS text messages.
        mData Open the mDatas table, which contains query tools used to build searches by location, non-location, or web service.
        Polling Locators Open the Polling Locators page, where you can build searches for polling places and drop boxes during active elections.
    Phone Calls Phone Calls mConnects Open the Phone Calls dashboard, where you can connect users to local and state representatives or other target based on their location information.
        VoIP Numbers Open the VoIP Numbers table, which contains the VoIP (voice over Internet protocol) phone numbers that have been assigned to an mConnect or that are available to assign to an mConnect.
        Recordings Open the Recordings table, which contains the audio recordings available for use by an mConnect.
        Phone Books Open the Phonebooks table, which contains the phone directories available for use by an mConnect to route callers based on location.
        Calls Open the Calls table, which contains call data by subscriber, based on their profile information.
    Mobile Web Mobile Web Links Set up and manage shortened links that automatically track all clicks coming from text messages.

    Your path displays in the upper-left corner of the page.

    Note: Add-on feature upgrades may be added to the main menu. For more information, contact your customer success manager or Technical Support.

Information bar

The information bar is always located at the bottom of the page.

The information bar includes the copyright notice and the following links:

Link Action
Release version Shows the release version with a link to the help center.
Status Open the mCommons Status report with detailed information about system components.
Terms of service Open the terms and conditions.
Privacy policy Open the privacy policy document.
Contact Send an email to Technical Support: mc_support@mobilecommons.com