Daypart
For more information on working with campaigns, see Creating a new campaign or Editing a campaign.
To add the Daypart component from the campaign page:
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Select Add Component.
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Select Daypart from the dropdown list, and then select OK.
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If components have already been added to the campaign, select the placement of the new component in the list on the right.
The component is added to the list.
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Select the component name to open the form.
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Enter the default message, which is sent when a user texts the campaign and a daypart time frame has not been specified.
To add a message, select SMS (plain text message), MMS (multimedia message, including images, videos and audio), RCS for each message, and then enter your message in the text box. For more information on RCS messaging, see Using Rich Communication Services (RCS) messaging in Waterfall.
Note: MMS messaging is available in the United States and Canada only.
SMS messages
For SMS messages, you can include some or all of the following customizations to add interest to your message:
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Header (if available): Select
Header and select one or more identifying details from your log-in account to add to the top of your message: -
Name: your first name and last name, if available; if unavailable, your log-in user name
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Mobile: the mobile number associated with your user name
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Company (Subaccount): the company or subaccount you are using when you add the header
When you are done, select Apply.
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Dynamic insertion: Select
Dynamic Insertion and select a metadata field from the dropdown list, then add a default value to display when a value is not available in a subscriber's profile. Select Insert to add the field to your message.Tip: Adding a default value is highly recommended; otherwise, when a subscriber's profile does not include a value in the selected field, the entry in your message will be blank.
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Link shortener (if available): Select a URL in your message and then select
Link Shortener. Select Insert to reduce the character count by adding a shortened link to your message. -
Coupon code (if available): Select
Add Coupon and select a coupon code from the dropdown list. Select Insert to add the code to your message. For more information, see Adding coupon codes.
Note: A simple text message is limited to 160 characters. Check the lower-right corner for the remaining character count. If the number is negative and red, then the message is overlong and may be split and sent as a multipart SMS message.
MMS messages For MMS messages, you can include some or all of the following customizations to add interest to your message:
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Header (if available): Select
Header and select one or more identifying details from your log-in account to add to the top of your message: -
Name: your first name and last name, if available; if unavailable, your log-in user name
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Mobile: the mobile number associated with your user name
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Company (Subaccount): the company or subaccount you are using when you add the header
When you are done, select Apply.
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Dynamic insertion: Select
Dynamic Insertion and select a metadata field from the dropdown list, then add a default value to display when a value is not available in a subscriber's profile. Select Insert to add the field to your message.Tip: Adding a default value is highly recommended; otherwise, when a subscriber's profile does not include a value in the selected field, the entry in your message will be blank.
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Link shortener (if available): Select a URL in your message and then select
Link Shortener. Select Insert to add a shortened link to your message. -
Custom image file: Select
Image and navigate to locate the image file (.gif, .jfif, .pjpeg, .jpeg, .pjp, .jpg, .png, or .vcf) up to 3 MB. Select Open to add the image to your message. -
Custom video file: Select
Video and navigate to locate the video file (.3gpp, .m4v, .mp4, .mpg, .mpeg, .avi, .wmv, or .mov). Select Open to add the video to your message. -
Custom audio file: Select
Audio and navigate to locate the audio file (.mp3 or.wav). Select Open to add the audio to your message. -
vCard file: Select
vCard and navigate to locate the vCard file (.vcf). Select Open to add the vCard to your message. -
Emoji: Select
Emoji to select an emoji from the catalog. -
Coupon code (if available): Select
Add Coupon and select a coupon code from the dropdown list. Select Insert to add the code to your message. For more information, see Adding coupon codes.
Note: If an icon is grayed out, it is unavailable.
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Select one of the following actions after the message is sent:
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To forward the user to another campaign, select Forward to Campaign from the dropdown list and then select the campaign from the adjacent dropdown list.
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To move the user on to the next component in the campaign, select Deliv. Next Component from the dropdown list.
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To end the campaign, select End Campaign from the dropdown list.
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In the Part 1 section, select the time of day and day of the week for the campaign:
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Select
Time and then select the start time and the end time. -
Select the time zone from the dropdown list.
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Select the checkbox next to one or more days of the week.
The selected date and time (for example, 09:00 AM to 06:00 PM ET every Tuesday, Thursday) displays below the row of checkboxes.
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Enter the message for users who respond to the campaign during the specified date and time, and then select one of the following actions after the message is sent:
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To forward the user to another campaign, select Forward to Campaign from the dropdown list and then select the campaign from the adjacent drop-down list.
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To move the user on to the next component in the campaign, select Deliv. Next Component from the dropdown list.
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To end the campaign, select End Campaign from the dropdown list.
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To add another date and time for campaign messages, select Add Daypart.
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When you are done, select Save Campaign.
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You can continue adding components or return to the Campaign table:
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To continue adding components, see Adding components.
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To return to the Campaigns table, select Campaigns from the Campaigns menu.
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Note: To rearrange the order in which messages are sent by your campaign, select a component and drag it to a new position in the list.